Privacy Policy

Information We Collect

We collect information that is necessary to provide our services, manage accounts and comply with regulatory obligations. When you create an account, we may ask for your full name, date of birth, residential address, email address, telephone number and payment details. This information allows us to verify your identity, process deposits and withdrawals, and meet our responsible gambling and anti-money laundering requirements.

Technical data is also gathered automatically whenever you visit our platform. This includes your IP address, device type, browser settings, operating system, pages viewed and the times and dates of your visits. We use this data to maintain the security of our systems, improve site performance and understand how our players interact with our games and features.

How We Use Your Information

Your personal information is used to create and manage your gaming account, facilitate financial transactions and deliver customer support when needed. We also use it to personalise your experience, such as recommending games that match your preferences or sending promotional offers that are relevant to you, provided you have consented to receive marketing communications.

In addition, we analyse usage patterns to enhance our platform, develop new features and maintain a safe and fair gaming environment. All activities are conducted in accordance with applicable Australian laws and regulatory standards set by the relevant gaming authorities.

Sharing and Disclosure

We do not sell your personal information to third parties. Information may be shared with trusted service providers who assist in operating our casino, including payment processors, identity verification agencies, hosting providers and professional advisers. These parties are bound by strict contractual obligations to keep your data confidential and use it only for the purposes we specify.

Disclosure may also occur where required by law, such as to gaming regulators, law enforcement agencies or authorised bodies in connection with fraud prevention, responsible gambling initiatives or legal proceedings.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences and analyse traffic. These tools help us understand which games are most popular, how players navigate our site and where improvements can be made. Some cookies are essential for the platform to function correctly, while others support analytics and personalised marketing.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use specific features of the casino.

Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect it. This includes encryption of sensitive data, secure servers, access controls and regular security reviews. While we maintain high standards of protection, no online system can guarantee complete security, and we encourage players to use strong passwords and keep their account details confidential.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections if it is inaccurate, or ask for deletion where permitted by law. You may also withdraw consent for marketing communications at any time by adjusting your account settings or contacting our support team. We will respond to all valid requests promptly and in line with our legal obligations.

Retention of Information

We retain your personal information only for as long as it is needed to fulfil the purposes outlined in this policy or to meet regulatory, accounting or legal requirements. Once it is no longer required, we ensure it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on our website with an updated effective date. We encourage you to review it periodically so you remain informed about how we protect your information. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about how we handle your personal information, please contact our customer support team who will be happy to assist.